Prices & Availability

BOOKING TERMS & CONDITIONS

 

Please read the Booking Documents (Rental Contract and Booking Terms and Conditions) carefully as they are legally binding and constitute the terms and conditions of your agreement with Masora Solutions AG.

 

Payments

• A deposit of 50% of the rental amount must be received by Masora Solutions AG within 48 hours after the relevant invoice and payment instructions have been provided to you. If the deposit is not received within this time, the booking will be canceled.

• Final payment is required 60 days prior to arrival or immediately if booking is made less than 60 days prior to arrival. If the balance payment is not received by the due date, Masora Solutions AG reserves the right to cancel the booking and retain your deposit.

• In case of early departure or late arrival, you remain obliged to pay the full amount of the rent.

 

Cancellations

• If you cancel more than 60 days before the arrival date, the deposit payment will not be refunded.

• If you cancel less than 60 days before the arrival date, the full booking price will not be refunded.

• Travel insurance remains your sole responsibility. We strongly advice that all guests take out suitable
  vacation insurance for the duration of their stay, including cancellation insurance.

 

Check-in and Check-out times

• Our check-in time is 15:00h / Check-out time is 12:00h. However if your arrival and departure does not coincide with our schedule we will provide early check-in and late check-out when possible.

 

Handover of property

• The leased property shall be handed over to you in a clean condition and in a condition suitable for use in accordance with the contract. If defects are present at the time of handover, you must immediately notify this, otherwise the rental object is considered to be handed over in perfect condition.

 

Use of property

• The rented property is to be used with care. You are obliged to comply with the house rules and to be considerate towards other residents and neighbors.

• You shall use the property only for the purpose for which it has been rented to you (personal lodging). It is forbidden to use the premises for any king of commercial use during the rental (e.g. photo shoots, seminars, large parties, etc.) unless expressly agreed in writing by Masora Solutions AG.

• The number of persons occupying the rental property must not exceed the maximum number stated in the rental confirmation. Masora Solutions AG reserves the right to refuse any booking, which, in its opinion, is unsuitable.

• Normal bookings are for vacation purposes and special permissions must be obtained for functions where the number of people in attendance exceeds 150% of the capacity of the apartment (Sleeps 6). Masora Solutions AG must be informed to discuss your particular event prior to booking.

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Return of property

• At the end of the rental period, the rented property must be returned in a clean and tidy condition with the dishwasher emptied. You are liable for damages to the rental object and for missing inventory.

 

Safety

• The property is a private luxury apartment and not a hotel. There are no legal notices for precaution as you may find in luxury hotels. Masora Solutions AG will not be liable for any accident and injuries to you, the occupants or your guests while staying at the property.

• At all times, you and your guests are to consider your own safety and the safety of others when using the sauna. Use of the sauna is at your and your guests’ own risk.

 

Damage or Losses

• You are responsible for leaving the property in good order and in a clean condition. You further undertake
  to pay for any damages or losses incurred during occupation. Masora Solutions AG reserves the right to repossess the property if you or a member of the party has caused excessive damage.

 

Liability

• Masora Solutions AG will not accept responsibility for any injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use of any of the apartment, including plumbing, gas, water, electrical or otherwise, and exceptional weather conditions. Furthermore, no responsibility is accepted for the personal belongings, car, and its contents of you or any member of the party during the stay.

 

Applicable law and place of jurisdiction

• These terms and conditions are to be construed, and any dispute between the parties determined, under the laws of Switzerland.

• The place of jurisdiction for any disputes arising from this rental relationship shall be the Owner's place of residence: Switzerland, 9470 Buchs.